Shipping policy

Delivery

Deliveries are normally made by Royal Mail and DPD.

Royal Mail deliveries are made by Royal Mail 2nd class Signed For, during business hours on Monday to Friday; to ensure prompt delivery someone must be present to sign for the parcel.

If no-one is available to sign for the parcel, our delivery company will leave a contact card with instructions for customer to call their local depot.  If the customer does not then call their local depot, the parcel is returned to us after a week - the cost of which will be passed on to the customer. If the parcel is returned to us and you do not wish us to re-send it, only the cost of the product minus the initial delivery charge and the return charge will be refunded. To re-send the parcel will incur a further delivery charge.

Please contact the local depot / post office as soon as a card is received to re-arrange delivery or collection.

Please note orders for gin of 3 or more large items will be sent via courier will need to be signed for on receipt as with Royal Mail deliveries. 

DPD deliveries are tracked and should take 1-2 working days. DPD should contact you to ensure you can accept deliveries at a suitable time.